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User Story
Definition
A short description of what a user needs and why.
In Plain English
A user story is like writing the request from the customer's point of view.
Real-World Example
As an admin, I want to export leads so I can follow up in my CRM.
Why It Matters for Your Work
User stories keep product work tied to user value instead of vague feature ideas.
Common Mistake
Writing stories that describe technical tasks but not user outcomes.