Tech 101

Technology fluency, step by step. Each unit explores a different aspect of technology.

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Start How Websites Actually Work
1
beginner
72 min
How Websites Actually Work
Understand the building blocks of websites so you can talk about them intelligently with developers and vendors.
Explain how domains, DNS, hosting, servers, and browsers work together.Distinguish frontend, backend, CMS, static sites, and dynamic sites.Connect SSL, caching, CDNs, and responsive design to trust, speed, and conversion.+2 more
Start Apps, Software, and SaaS
2
beginner
64 min
Apps, Software, and SaaS
Learn the difference between websites, web apps, mobile apps, and software-as-a-service products.
Explain the difference between websites, web apps, mobile apps, native apps, and SaaS.Connect features, workflows, dashboards, accounts, and admin panels to operations.Evaluate when no-code, low-code, plugins, or custom development are appropriate.+2 more
Start Data, Databases, and Dashboards
3
beginner
67 min
Data, Databases, and Dashboards
Understand where your business data lives, how it is structured, and why that matters.
Explain tables, records, fields, data models, and why structure affects quality.Recognize when spreadsheets, CSV files, and databases are appropriate.Plan imports, exports, migrations, dashboards, analytics events, backups, and retention.+2 more
Start APIs, Integrations, and Automation
4
beginner
66 min
APIs, Integrations, and Automation
Learn how different software systems connect and share information automatically.
Explain APIs, endpoints, payloads, authentication, OAuth, webhooks, triggers, and actions.Distinguish scheduled sync, real-time updates, and event-driven automation.Evaluate whether an integration is reliable enough for the workflow it supports.+2 more
Start Security and Privacy Basics
5
intermediate
66 min
Security and Privacy Basics
Learn the essential security concepts every business owner needs to understand.
Explain password managers, MFA, encryption, permissions, phishing, malware, PII, access control, audit logs, and compliance.Identify common security failures in small and growing businesses.Set expectations for account access, vendor access, backups, and incident response.+2 more
Start AI Basics for Business Owners
6
intermediate
83 min
AI Basics for Business Owners
Understand modern AI in practical business terms without the hype or jargon.
Explain AI, machine learning, models, LLMs, prompts, tokens, context windows, inference, and multimodal AI.Distinguish chatbots, AI agents, RAG, embeddings, vector databases, and fine-tuning.Evaluate AI tools by business fit, data needs, cost, reliability, and human review requirements.+2 more
Start Prompt Training
7
intermediate
64 min
Prompt Training
Learn how to write effective AI prompts that get useful, consistent results.
Build prompts with role, context, task, constraints, examples, and output format.Use context windows and tokens wisely instead of pasting unfocused information.Iterate on prompts by diagnosing what went wrong in the output.+2 more
Start AI Risks and Responsible Use
8
intermediate
66 min
AI Risks and Responsible Use
Understand the limitations and risks of AI so you can use it responsibly.
Identify hallucinations, bias, privacy risk, copyright risk, deepfakes, prompt injection, and model drift.Decide when human review and source checking are required.Protect confidential data when using AI tools.+2 more
Start Marketing Tech and Measurement
9
advanced
67 min
Marketing Tech and Measurement
Connect technology literacy to marketing results and revenue measurement.
Explain SEO, CTAs, conversions, landing pages, pixels, UTMs, CRM, funnels, A/B tests, and attribution.Connect marketing technology decisions to revenue measurement and customer journeys.Design measurement that answers business questions instead of collecting noise.+2 more
Start Buying, Building, and Reviewing Tech Work
10
advanced
66 min
Buying, Building, and Reviewing Tech Work
Become a better client and buyer of technology services and products.
Use scope, out-of-scope, milestones, deliverables, QA, bugs, change requests, technical debt, lock-in, and maintenance correctly.Review proposals for clarity, ownership, assumptions, exclusions, and acceptance criteria.Plan QA, launch, handoff, maintenance, and support before work begins.+2 more
Start Open Source Basics
11
advanced
48 min
Open Source Basics
Understand open source software, licenses, communities, and how to evaluate projects for business use.
Explain what open source means, including licenses, communities, and governance.Distinguish permissive, copyleft, and proprietary licenses in practical terms.Evaluate open source projects for health, maintenance, and business fit.+2 more
Start Crypto and Blockchain Basics
12
advanced
50 min
Crypto and Blockchain Basics
Understand crypto, blockchains, wallets, smart contracts, tokens, and Web3 risk without the hype.
Explain blockchain, cryptocurrency, Bitcoin, Ethereum, wallets, keys, exchanges, stablecoins, tokens, smart contracts, gas, NFTs, and DeFi in plain language.Understand why blockchains are shared ledgers and why irreversible transactions change the support and risk model.Distinguish crypto assets, tokens, wallets, smart contracts, protocols, DAOs, and governance.+2 more

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